Jeep Grand Cherokee recall: Head restraints may not lock

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. For this Jeep Grand Cherokee recall, the second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, “Head Restraints.”

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

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Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters are expected to be mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 20C.

If you have a 2023-2024 Jeep Grand Cherokee or Jeep Grand Cherokee L, be sure to consult the NHTSA recalls portion of the website and type in the specific VIN of your SUV to see if this recall — or any other — applies to your vehicle.

Jeep Grand Cherokee recall information:

NHTSA Campaign Number: 25V472000
Manufacturer Chrysler (FCA US, LLC)
Components SEATS
Potential Number of Units Affected 121,398

Editor’s note: This information was copied directly from the NHTSA website. If you have questions or concerns about this Jeep Grand Cherokee recall, please contact Stellantis (formerly Chrysler) North America directly.